[{"data":1,"prerenderedAt":556},["ShallowReactive",2],{"guide:zh:getting-started/notifications":3},{"id":4,"title":5,"body":6,"description":548,"extension":549,"meta":550,"navigation":551,"path":552,"seo":553,"stem":554,"__hash__":555},"guide_zh/zh/user/getting-started/notifications.md","通知 — 推送、日历、电子邮件和 SMS",{"type":7,"value":8,"toc":523},"minimark",[9,13,34,38,41,45,140,143,179,185,187,190,218,221,224,227,230,233,236,239,242,245,248,267,270,310,315,318,328,331,334,337,344,346,349,352,394,397,401,408,410,414,417,421,428,431,462,467,469,472,477,491,496,507,512],[10,11,12],"h1",{"id":12},"通知",[14,15,16,17,21,22,25,26,29,30,33],"p",{},"Aptli 通过四种渠道让现场工作人员和协调员保持知情：",[18,19,20],"strong",{},"浏览器推送通知","（即时提醒，即使标签页不活跃）、",[18,23,24],{},"日历 / ICS 订阅","（工单截止日期出现在日历应用中）、",[18,27,28],{},"电子邮件","和 ",[18,31,32],{},"SMS","。每位用户可在个人资料中控制接收哪些事件的通知。",[35,36,37],"h2",{"id":37},"推送通知",[14,39,40],{},"即使浏览器标签页不活跃，推送通知也会出现在您的设备上。它们通过 Web Push 标准传递——无需安装应用。",[42,43,44],"h3",{"id":44},"触发通知的事件",[46,47,48,61],"table",{},[49,50,51],"thead",{},[52,53,54,58],"tr",{},[55,56,57],"th",{},"事件",[55,59,60],{},"通知接收者",[62,63,64,76,86,96,107,116,124,132],"tbody",{},[52,65,66,73],{},[67,68,69,70],"td",{},"工单标记为",[18,71,72],{},"已完成",[67,74,75],{},"工单的所有受指派用户",[52,77,78,84],{},[67,79,80,81],{},"工单",[18,82,83],{},"已取消",[67,85,75],{},[52,87,88,93],{},[67,89,80,90],{},[18,91,92],{},"重新分配",[67,94,95],{},"新受指派用户",[52,97,98,104],{},[67,99,80,100,103],{},[18,101,102],{},"即将到期","（48 小时警告）",[67,105,106],{},"所有受指派用户（每夜检查，凌晨 2 点）",[52,108,109,114],{},[67,110,111,112,103],{},"领料码",[18,113,102],{},[67,115,106],{},[52,117,118,121],{},[67,119,120],{},"提交版本供审核",[67,122,123],{},"管理员（如已订阅）",[52,125,126,129],{},[67,127,128],{},"版本已提交或被拒绝",[67,130,131],{},"提交者",[52,133,134,137],{},[67,135,136],{},"帮助请求回复",[67,138,139],{},"请求者",[42,141,142],{"id":142},"启用推送通知",[144,145,146,159,165,170,176],"ol",{},[147,148,149,150,153,154,158],"li",{},"打开",[18,151,152],{},"个人资料","（右上角菜单 → 个人资料，或移动端 ",[155,156,157],"code",{},"/m/profile","）",[147,160,161,162],{},"滚动到",[18,163,164],{},"通知偏好设置",[147,166,167,168],{},"点击",[18,169,142],{},[147,171,172,173],{},"浏览器显示权限提示——点击",[18,174,175],{},"允许",[147,177,178],{},"出现确认消息：\"推送通知已启用\"",[180,181,182],"blockquote",{},[14,183,184],{},"如果您之前在浏览器中屏蔽了通知，则需要在浏览器设置中手动重新启用（地址栏 → 网站设置 → 通知 → 允许）。",[42,186,164],{"id":164},[14,188,189],{},"每位用户控制接收哪些事件的通知。在个人资料中：",[191,192,193,200,206,212],"ul",{},[147,194,195,196,199],{},"切换",[18,197,198],{},"工单更新"," — 已完成 / 已取消 / 状态变更",[147,201,195,202,205],{},[18,203,204],{},"即将到期提醒"," — 即将到期的截止日期提前 48 小时警告",[147,207,195,208,211],{},[18,209,210],{},"领料码到期"," — 领料码到期前 48 小时警告",[147,213,195,214,217],{},[18,215,216],{},"版本审核"," —（仅管理员）审核队列中的新提交",[14,219,220],{},"偏好设置按用户保存，并在您已订阅的所有设备上生效。",[42,222,223],{"id":223},"多设备",[14,225,226],{},"您可以在多台设备（手机、平板、桌面）上订阅推送通知。每台设备独立注册。通知会同时传递到所有已订阅的设备。",[14,228,229],{},"当您退出登录时，该设备的推送订阅会被移除。重新登录并在个人资料中重新启用推送通知以重新订阅。",[42,231,232],{"id":232},"过期订阅",[14,234,235],{},"如果某台设备不再使用，其订阅最终会变得陈旧（浏览器已停止接受推送）。Aptli 在传递失败时会自动清除陈旧订阅，无需手动清理。",[237,238],"hr",{},[35,240,24],{"id":241},"日历-ics-订阅",[14,243,244],{},"有截止日期的工单可以作为日历订阅。这会将您即将到来的工作添加到任何支持 ICS（iCal）的日历应用中——Google 日历、Outlook、Apple 日历及大多数其他日历应用。",[42,246,247],{"id":247},"日历中显示的内容",[191,249,250,257,264],{},[147,251,252,253,256],{},"您在",[18,254,255],{},"受指派人","中列出的工单",[147,258,259,260,263],{},"设置了",[18,261,262],{},"截止日期","的工单",[147,265,266],{},"每条条目显示：工单名称、截止日期/时间，以及回到 Aptli 中工单的链接",[42,268,269],{"id":269},"订阅",[144,271,272,277,284,307],{},[147,273,149,274],{},[18,275,276],{},"个人资料 → 日历集成",[147,278,279,280,283],{},"复制 ",[18,281,282],{},"ICS 订阅 URL","（每位用户唯一）",[147,285,286,287],{},"打开您的日历应用，添加新的日历订阅：\n",[191,288,289,295,301],{},[147,290,291,294],{},[18,292,293],{},"Google 日历："," 其他日历 → 通过 URL 添加 → 粘贴 URL",[147,296,297,300],{},[18,298,299],{},"Outlook："," 添加日历 → 从网络订阅 → 粘贴 URL",[147,302,303,306],{},[18,304,305],{},"Apple 日历："," 文件 → 新建日历订阅 → 粘贴 URL",[147,308,309],{},"设置刷新间隔（建议：每小时）",[180,311,312],{},[14,313,314],{},"ICS URL 是个人的，包含令牌。请勿共享——任何拥有该 URL 的人都可以看到您的分配工单。",[42,316,317],{"id":317},"日历条目格式",[319,320,325],"pre",{"className":321,"code":323,"language":324},[322],"language-text","SUMMARY:安装光纤接头 - C区\nDTSTART:20260415T090000Z\nDTEND:20260415T170000Z\nDESCRIPTION:工单 #WO-1042\\n受指派人：Alice Chen\nURL:https://demo.aptli.io/fulfillment/workorders?id=WO-1042\n","text",[155,326,323],{"__ignoreMap":327},"",[42,329,330],{"id":330},"重新安排的工单",[14,332,333],{},"如果工单的截止日期发生变更，日历条目在下次刷新时会自动更新。日历事件序列号递增，符合标准的日历应用会更新而非创建重复条目。",[42,335,336],{"id":336},"已取消的工单",[14,338,339,340,343],{},"工单取消时，日历条目会以 ",[155,341,342],{},"STATUS:CANCELLED"," 更新。符合标准的日历应用会显示删除线或移除该事件。",[237,345],{},[35,347,348],{"id":348},"电子邮件通知",[14,350,351],{},"除推送和日历外，Aptli 还会在以下情况发送电子邮件通知：",[191,353,354,360,366,372,378,388],{},[147,355,356,359],{},[18,357,358],{},"新工单分配"," — 当您被添加到工单时",[147,361,362,365],{},[18,363,364],{},"工单状态变更"," — 已完成或已取消",[147,367,368,371],{},[18,369,370],{},"工单重新安排"," — 日期变更确认，附更新的 .ics 附件",[147,373,374,377],{},[18,375,376],{},"领料码到期警告"," — 代码到期前 48 小时",[147,379,380,383,384,387],{},[18,381,382],{},"密码重置","和",[18,385,386],{},"电子邮件验证","流程",[147,389,390,393],{},[18,391,392],{},"帮助请求更新"," — 新回复或状态变更",[14,395,396],{},"电子邮件通知偏好设置与推送通知偏好设置一起在个人资料中管理。",[42,398,400],{"id":399},"ics-电子邮件附件",".ics 电子邮件附件",[14,402,403,404,407],{},"工单分配邮件包含 ",[155,405,406],{},".ics"," 文件附件。点击或双击附件可直接将工单添加到您的日历——无需设置订阅 URL。",[237,409],{},[35,411,413],{"id":412},"sms-通知","SMS 通知",[14,415,416],{},"Aptli 可以为关键事件（如新工单分配和领料码提醒）发送 SMS 通知。SMS 通知由系统管理员启用，取决于您组织的 SMS 配置。",[42,418,420],{"id":419},"运营商-stop-拦截-重新启用-sms","运营商 STOP 拦截 — 重新启用 SMS",[14,422,423,424,427],{},"如果您回复了 Aptli SMS 的 ",[18,425,426],{},"STOP","，您的移动运营商会在运营商层面屏蔽来自该号码的所有后续消息。Aptli 无法覆盖运营商级别的拦截。",[14,429,430],{},"要在回复 STOP 后重新启用 SMS 通知：",[144,432,433,438,444,450,455],{},[147,434,149,435,437],{},[18,436,152],{},"（右上角菜单 → 个人资料）",[147,439,440,441],{},"导航至",[18,442,443],{},"通讯偏好设置",[147,445,446,447,449],{},"找到 ",[18,448,413],{},"部分",[147,451,167,452],{},[18,453,454],{},"重新启用 SMS",[147,456,457,458,461],{},"将发送一条确认 SMS——回复 ",[18,459,460],{},"START"," 以恢复传递",[180,463,464],{},[14,465,466],{},"如果您未收到确认 SMS，请直接联系您的移动运营商，请求他们重新启用来自 Aptli 发件人号码的消息。如需发件人号码，请联系您的管理员。",[237,468],{},[35,470,471],{"id":471},"故障排除",[14,473,474],{},[18,475,476],{},"通知未到达：",[191,478,479,482,485,488],{},[147,480,481],{},"确认已在浏览器中启用推送通知（网站设置 → 通知）",[147,483,484],{},"验证您已在 Aptli 个人资料中允许通知（检查开关是否开启）",[147,486,487],{},"某些移动浏览器需要安装 PWA（\"添加到主屏幕\"）才能可靠地在后台传递",[147,489,490],{},"检查您的设备是否处于勿扰模式",[14,492,493],{},[18,494,495],{},"日历未更新：",[191,497,498,501,504],{},[147,499,500],{},"大多数日历应用每小时或每天刷新一次订阅；预计最多 24 小时延迟",[147,502,503],{},"在日历应用中强制手动刷新",[147,505,506],{},"确认 ICS URL 仍然有效（个人资料 → 日历集成）",[14,508,509],{},[18,510,511],{},"推送订阅已过期：",[191,513,514,517,520],{},[147,515,516],{},"退出登录并重新登录",[147,518,519],{},"在个人资料中重新启用推送通知",[147,521,522],{},"旧的陈旧订阅会自动清除",{"title":327,"searchDepth":524,"depth":524,"links":525},2,[526,534,541,544,547],{"id":37,"depth":524,"text":37,"children":527},[528,530,531,532,533],{"id":44,"depth":529,"text":44},3,{"id":142,"depth":529,"text":142},{"id":164,"depth":529,"text":164},{"id":223,"depth":529,"text":223},{"id":232,"depth":529,"text":232},{"id":241,"depth":524,"text":24,"children":535},[536,537,538,539,540],{"id":247,"depth":529,"text":247},{"id":269,"depth":529,"text":269},{"id":317,"depth":529,"text":317},{"id":330,"depth":529,"text":330},{"id":336,"depth":529,"text":336},{"id":348,"depth":524,"text":348,"children":542},[543],{"id":399,"depth":529,"text":400},{"id":412,"depth":524,"text":413,"children":545},[546],{"id":419,"depth":529,"text":420},{"id":471,"depth":524,"text":471},"通过浏览器推送通知、日历订阅、电子邮件和 SMS，及时了解工单变更、截止日期警告和领料码到期情况。","md",{},true,"/zh/user/getting-started/notifications",{"title":5,"description":548},"zh/user/getting-started/notifications","z2TTOCCcgTgJ9wZtlS3h7Z-5_sIKOC6kr0ubgqqbpm8",1780539287566]